Choose positive words
Whenever you interact with a customer, use positive words. Words can be very powerful beyond our imagination they leave mark on the minds of the customers. They associate you with the words you speak and say
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Know your product or service very well
Successful customer service involves knowing each and every detail about your service or a product it can be any terms and conditions or any other specific detail.
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Listen listen and listen
This means listening to your customers very keenly and empathetically involve in their situation and try to mitigate any concerns they have. .
